फिएट ने लॉन्च की लिनिया 125एस, कीमत 7.82 लाख रूपए

FCA in INDIA has already LOST focus/importance to Indian market and most importantly buyers. I am very proud owner of FIAT PUNTO vehicle (?) for last seven years, but I have struggled a lot for service, that too in a city like Bangalore. Fiat, right from the beginning, had no focus for after sales service in India. Their service network is pathetic, All service centers, in Bangalore, are same old TATA dealers with name change and very unprofessional and incompetent service centers. There are only three service centers in whole of Bangalore and out of three, AADYA motors (Ebony motors) is most of the time closed due to lack of proper space; it has relocated three times in last three years and every relocation it is closed for 2 months. Service technician’s knowledge is also questionable. You name it, all kinds of malpractices are followed by all three FIAT service centers in Bangalore. All service centers of FIAT are like horse stable. FIAT should see other make service centers (Hyundai, Toyota and even Suzuki, Renault) in Bangalore. They are visually also much better than FIAT. This is the condition of FIAT service in INDIA for last 10 years! FIAT INDIA could not/ do not change this, the result is Indian buyers are shying away from FIAT brand. Today everybody agrees that FIAT vehicles are well engineered in total, but FIAT just do not want to fix their pathetic dealer network for service first and for sales too. FIAT still can change the brand image to better, if they just throw out their ailing dealer network and come out with new and professionally managed dealer network. FIAT INDIA has no future from now if after sales service remains same. FCA India, sales in 2016, in continuously, in downfall to 30% and hence they are giving all sorts of discounts to woo Indian buyers. FCA should understand that SERVICE is main focus which they have lost, and gone are those days in India, when you could fool the buyers by giving some discounts with same old models with shuffling some gimmicks. I am sure that because of BAD SERVICE, upcoming brands from FCA, like JEEP, will NOT have any success in INDIA.