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Poor service and defective product

Hi Renault DL XC XX 7054 Duster Diesel I purchased limited edition duster adventure from your dealer Mayapuri Delhi in Jan 2017 through company lease After purchasing it I noticed that there is some annoying noise in brake paddle. After 2-3 weeks of purchase, I went to there service centre, they assured me that issue will be resolved. After repair, I noticed that brake paddle sound has no improvement but there was another sound started coming from front tyres after applying brakes...upon calling the service centre they told me that they have cleaned brake shoes etc. And advised me to visit again.... my office is in Gurgaon and I hardly get time to visit the service centre frequently...but somehow I went again there after few days..weeks, this time they told me that they have ordered some part under warrany and it will take some time and advised me to visit again....after some period I again visited your service centre and told them that regarding difficulty in changing gears...again same story...parts are being orderd please leave your vehicle or visit again... Since I have purchased this vehicleIi found many problems in this vehicle...your service center replaced repaird many things...like clutch plate brake shoe etc....but they are unable to resolve any of the problem so far....as i dont find time to go your service center every other day...i have no choice but to use substandard vehicle with heavy risk... - Gear shift problem still there - brake noise still there - Brakes are not reliable at all - Your technicians do know how to switch on off front fog lamps...do you know where is on off switch? - Airconditioning has some intermittent problem, sometimes during summer it swith off compressor for longer duration and we have no option but to open window. Your service center says everthing is ok with the AC system. - Cabin noise no improvement. Do you think you sold a defective vehicle to me? Or all the above problems are part of the standard product? Or your service center is incompetent.

द्वारा arun kumar gupta
On: Jan 26, 2019 | 59 Views
  • 3 Likes
  • 0 Dislikes

Renault Duster 2016-2019 पर अपना कमेंट लिखें

रेनो डस्टर 2016-2019 यूजर रिव्यू

4.0/5
पर बेस्ड294 यूजर रिव्यू
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  • Vibrant ride

    Renault Duster is a very good vehicle having spacious inside, boot space is comfortable and luggage place was very wide and travelling long will be thrilled and vibrant. ...और पढ़ें

    द्वारा r.k.adhikariverified Verified Buyer
    On: Jun 26, 2019 | 188 Views
  • Super mileage and 6 gear car..

    Excellent in class.. with stability and 4 wheel drive.. the negative are the advanced features like the small touch screen, 2 airbags only. Still very good car for City d...और पढ़ें

    द्वारा nibin
    On: Jul 04, 2019 | 129 Views
  • It's worth for the amount and suspension also good

    Good Drive and smooth. If you go on a long drive you feel a better experience on Renault duster 85ps RXS.

    द्वारा lenin
    On: Jul 06, 2019 | 67 Views
  • Best performance car

    Quite satisfied with Renault Duster AMT, the most economic SUV in the Indian market. Better performance than Creta. Looking better than Terrano.

    द्वारा debasis biswalverified Verified Buyer
    On: Jul 05, 2019 | 52 Views
  • Good car but average service

    Car is quite good, everything that I expected of it, but the service needs to improve a lot, Renault should look into that.

    द्वारा harish sreethuverified Verified Buyer
    On: Jul 05, 2019 | 28 Views
  • Thanks Renault

    Very nice car for a long drive...I love it's driving and comfortable sitting and road grip...Thank you, Renault.

    द्वारा mani kantan verified Verified Buyer
    On: Jul 05, 2019 | 29 Views
  • An adventure ride for people

    I never faced and the problem also the driving experience is fantastic in Renault Duster, much comfortable and has good mileage around 17 to 18 km/hr, the best of the Ren...और पढ़ें

    द्वारा nitin arora verified Verified Buyer
    On: Jul 04, 2019 | 81 Views
  • Duster the best

    Excellent for driving and safety. Lacks premium inner. Decent mileage and low cost of maintenance. Driving duster since 2014 and clocked 100000 km.

    द्वारा jeevanverified Verified Buyer
    On: Jul 01, 2019 | 47 Views
  • सभी देखें डस्टर 2016-2019 रिव्यूज
Renault Duster 2016-2019
294 रिव्यू
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