• लॉगिन / रजिस्टर

Great Car - Bad Customer Service

for Revotron 1.2T XMS

Excellent car, great driving quality, great interiors, exceptional music system, comfortable even on long drives, great ground clearance and suspension. It had an issue initially with car engine stopping on traffic signals or in heavy traffic, however, sorted with software update during first service at no cost. Pickup quality is fine on Eco mode, good on City mode and excellent on Sports mode. One can actually feel the difference while changing modes. Mileage is so far good in comparison to other cars in the same class. Voice enabled feature is really good and system easily understands what you say.Cons -1. Pathetic customer service. While Tata has placed good process control plan, however, it fails as Customer Care Executive doesn't seems well trained or hiring is poor. After buying car I got frequent feedback calls from Tata, however, they just read a questionnaire and cannot deviate from it at all or understand anything beyond that questionnaire. Customer handling on showrooms and service center is poor. Anyone coming to buy a car may change his mind as I was about to after my first interaction. Service center staff pays no concern to what you say, they just follow their guidelines. Quality of car cleaning is poor.2. Doors have light colored cotton pads which easily gets spoiledOverall if you are buying just car - Go for it as you will not find anything better at this cost. It has all what a sedan costing 10L may have. Do not rely on customer service, you have to manage it by your own and stand on their head to get the work as per your expectations.

द्वारा niraj
On: Aug 10, 2016 | 421 Views
  • 6 Likes
  • 1 Dislikes

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4.4/5
पर बेस्ड226 यूजर रिव्यू
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  • Mileage (104)
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  • Best value.

    I'm driving this car for 4 years. Honestly, I must say the best money value because 25 km mileage @ 70 km/hr, 23 km mileage @ 80 km/h, 20 km @ 100+ km/hr. As compared to ...और पढ़ें

    द्वारा nasrullah
    On: Dec 02, 2019 | 140 Views
  • Good car.

    Amazing car with low maintaneance and road assistance is also good. Quite spacious with a nice ground cleareance. 

    द्वारा bankim
    On: Nov 28, 2019 | 26 Views
  • Great Car.

    Zest is a very nice car. I like the mileage and safety it has a large boot space and the city, sport, eco these modes are useful to all.

    द्वारा kumara vel
    On: Jan 17, 2020 | 25 Views
  • Best in its Class.

    Best car in its segment. Heavy-Duty, Very low maintenance, Specious cabin, comfortable ride, best for long drives, etc and great service experience by Tata.

    द्वारा akhil
    On: Jan 12, 2020 | 25 Views
  • Top & best car

    Tata Zest is an amazin car with amazing features and top performance ..I really love this car .

    द्वारा d b jethwa
    On: Dec 08, 2019 | 19 Views
  • Overall average experience

    Tata Zest has not good build quality as within 2-year rust started forming near the door. My overall experience was average with this car.

    द्वारा ruchir
    On: Dec 06, 2019 | 42 Views
  • Best Car.

    It's best Sedan car. Its the car with the best interiors. It's the best in its segment. Fully loaded features.

    द्वारा maulesh bhatt
    On: Jan 22, 2020 | 28 Views
  • Best In Sedan Segment

    I personally used Tata Zest XE diesel model with front power window basically, as an Indian user average comes first in mind and Zest gives 24 in highway at speed of 80 k...और पढ़ें

    द्वारा hemant kumar chhillar
    On: Feb 15, 2020 | 76 Views
  • सभी देखें ज़ेस्ट रिव्यूज
Tata Zest
226 रिव्यूज
Rs. 5.82 - 9.89 लाख*
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